@article {947, title = {Caracterizaci{\'o}n de las pr{\'a}cticas de DevOps en organizaciones que desarrollan software: Un mapeo sistem{\'a}tico de literatura}, journal = {Revista Ib{\'e}rica de Sistemas e Tecnologias de Informa{\c c}{\~a}o}, year = {2020}, month = {04}, pages = {83-96}, keywords = {Computers{\textendash}Information Science And Information Theory, Mapping, Organizations, Software development, Software engineering}, isbn = {16469895}, url = {https://search-proquest-com.ezproxy.sibdi.ucr.ac.cr/docview/2388305192?accountid=28692}, author = {Castillo,Jose D. S. and Mart{\'\i}nez,Alexandra and Quesada-L{\'o}pez,Christian and Jenkins,Marcelo} } @article {900, title = {Characterization of devops practices in software development organizations: A systematic mapping}, journal = {RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao}, volume = {2020}, year = {2020}, month = {02/2020}, pages = {83-96}, type = {Journal}, keywords = {Characterization, DevOps, Practices, Software development organizations, Software engineering}, issn = {16469895}, url = {www.scopus.com}, author = {Castillo,J. D. S. and Mart{\'\i}nez, A. and Quesada-L{\'o}pez,C. and Jenkins,M.} } @inbook {553, title = {GQM+Strategies and IDEAL: A Combination of Approaches to Achieve Continuous SPI}, booktitle = {Product-Focused Software Process Improvement }, volume = {10027}, year = {2016}, pages = {311{\textendash}326}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, address = {Cham}, abstract = {

GQM+Strategies is an approach that aligns the business goals at each level of an organization to strategies and assesses the achievement of goals. The IDEAL model is an organizational improvement model. In this paper, we present our experiences applying the IDEAL model and GQM+Strategies to conduct continuous software process improvement (SPI) and establish a measurement program in a large multi-industry state-owned company. Our goal is to provide evidence of the use of these methods and models in such complex scenarios. The motivation for this paper was the lack of {\textquotedblleft}from the trenches{\textquotedblright} perspectives on SPI in this kind of contexts. The main challenges faced during the experiences reported in this paper include: rigid control structures used to manage and monitor IT investment, inadequate or incomplete use of other measurement methods, and lack of continuous improvement culture (due to many years in a monopolistic industry). Moreover, we present ways in which we combined GQM+Strategies and the IDEAL model to deploy a continuous process improvement program in a context of limited resources and serious business threats, and to convince the company employees of the need for process improvement.

}, keywords = {Experience report, GQM+Strategies, IDEAL model, Large multi-industry state-owned company, Measurement, Software engineering, software process improvement}, isbn = {978-3-319-49094-6}, doi = {10.1007/978-3-319-49094-6_20}, url = {http://dx.doi.org/10.1007/978-3-319-49094-6_20}, author = {L{\'o}pez, Gustavo and Pacheco, Alexia and Cocozza, Francisco and Garbanzo, Diana and Aymerich, Brenda and Mar{\'\i}n, Gabriela}, editor = {Abrahamsson, Pekka and Jedlitschka, Andreas and Nguyen Duc, Anh and Felderer, Michael and Amasaki, Sousuke and Mikkonen, Tommi} } @inbook {578, title = {Application of GQM+Strategies in a Small Software Development Unit}, booktitle = {Product-Focused Software Process Improvement}, volume = {8892}, year = {2014}, pages = {108{\textendash}118}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, chapter = {Application of GQM+Strategies in a Small Software Development Unit}, address = {Cham}, abstract = {

GQM+Strategies is an extension of the Goal-Question-Metric method that focuses on filling the vertical gaps in organizations in order to facilitate the alignment of levels. In this case study, we applied GQM+Strategies in small software organization to define its metric program. We describe how a set of metrics was devised using this methodology and show the implementation results.

}, keywords = {GQM+Strategies, Metrics, Software engineering}, isbn = {978-3-319-13835-0}, doi = {10.1007/978-3-319-13835-0_8}, url = {http://dx.doi.org/10.1007/978-3-319-13835-0_8}, author = {Cocozza, Francisco and Brenes, Enrique and L{\'o}pez Herrera, Gustavo and Jenkins, Marcelo and Mart{\'\i}nez, Alexandra}, editor = {Jedlitschka, Andreas and Kuvaja, Pasi and Kuhrmann, Marco and M{\"a}nnist{\"o}, Tomi and M{\"u}nch, J{\"u}rgen and Raatikainen, Mikko} }