@conference {753, title = {Human Factors Affecting the Development of Smart Device-Based Notifications}, booktitle = {Advances in Human Factors and Systems Interaction}, year = {2017}, month = {06/2017}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, address = {Cham}, abstract = {

Ambient Intelligence (AmI) promotes a world in which almost every device has computational capabilities. Such devices will allow a natural user interaction with the digital world. In addition, in several contexts developers have used smart devices to gather information of the user and provide notifications. The system consists of three main modules: one for data collection, one for analysis and decision-making, and one information deploying. More importantly, we conducted a questionnaire and the used the results as basic rules for the decision-making module on the system. The questionnaire had 60 respondents.

}, keywords = {Notifications, Smart devices}, isbn = {978-3-319-60366-7}, doi = {https://doi.org/10.1007/978-3-319-60366-7_24}, url = {https://link.springer.com/chapter/10.1007/978-3-319-60366-7_24}, author = {Guzm{\'a}n, Marcelo and L{\'o}pez, Gustavo and Guerrero, Luis A.}, editor = {Nunes, Isabel L.} } @conference {751, title = {Smart Device-Based Notifications: A Survey on User{\textquoteright}s Satisfaction of Traditional Notification Mechanisms}, booktitle = {Advances in Communication of Design}, year = {2017}, month = {06/2017}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, address = {Cham}, abstract = {

Notifications represent a key element in smart devices. In fact, a device could be considered {\textquoteleft}{\textquoteleft}smart{\textquoteright}{\textquoteright} if it is able to provide different type of messages or notifications to the users. In this way, people who use smart devices receive a significant number of notifications daily. However, how many notifications can a user receive and attend daily? If the number of notifications increases a lot, it is possible that the user experience decrease. In this article, a study is carried out on the level of user{\textquoteright}s satisfaction related to the number of notifications received in different smart devices. To achieve this goal, a survey was applied taking into consideration the following devices: smart speaker, smart fridge, smart TV, smart watch, smart phone, and car{\textquoteright}s integrated computer system. The study comprises the participation of 439 people from 8 countries.

}, keywords = {Notifications, Smart devices, User experience}, isbn = {978-3-319-60477-0}, doi = {https://doi.org/10.1007/978-3-319-60477-0_12}, url = {https://link.springer.com/chapter/10.1007/978-3-319-60477-0_12}, author = {Yoong, Shirley and L{\'o}pez, Gustavo and Guerrero, Luis A.}, editor = {Ho, Amic G.} } @inbook {494, title = {Towards Smart Notifications - An Adaptive Approach Using Smart Devices}, booktitle = {Ubiquitous Computing and Ambient Intelligence}, volume = {10069}, year = {2016}, pages = {372{\textendash}384}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, address = {Cham}, abstract = {

The use of smart devices is increasing rapidly; this trend is changing the paradigm in which notifications are delivered to users. Smart devices are important to provide user awareness. However, their use must be controlled and human perception should be considered to avoid information overload. In this paper, we present a dynamic mechanism to coordinate the distribution of notification across smart devices. This personalized notification mechanism uses an inference engine and a set of rules to generate notification alternatives and select the {\textquotedblleft}best{\textquotedblright} one. A continuous refinement approach is also used to improve notification delivery. Our system was evaluated and the baseline rules were established by 11 expert users. The main results show that in some scenarios, the notification mechanism selection converged quickly and results are promising. However, further work is required to provide not only personalized but integrated (i.e., more than one device at the time) notification management.

}, keywords = {Ambient intelligence, Human perception, Information overload, Personalized notification management, Rule-based decision making, Smart devices, User awareness}, isbn = {978-3-319-48746-5}, doi = {10.1007/978-3-319-48746-5_38}, url = {http://dx.doi.org/10.1007/978-3-319-48746-5_38}, author = {L{\'o}pez, Gustavo and Guzm{\'a}n, Marcelo and Mar{\'\i}n, Gabriela and Guerrero, Luis A.}, editor = {Garc{\'\i}a, Carmelo R. and Caballero-Gil, Pino and Burmester, Mike and Quesada-Arencibia, Alexis} }