@conference {755,
	title = {Developing a Proxy Service to Bring Naturality to Amazon{\textquoteright}s Personal Assistant {\textquoteleft}{\textquoteleft}Alexa{\textquoteright}{\textquoteright}},
	booktitle = {Advances in Human Factors and Systems Interaction},
	year = {2017},
	month = {06/2017},
	publisher = {Springer International Publishing},
	organization = {Springer International Publishing},
	address = {Cham},
	abstract = {<p>Amazon{\textquoteright}s Alexa is an intelligent personal assistant, developed to be used jointly with a Bluetooth Speaker and microphone hardware called Amazon Echo. Even though Alexa is supposed to be a natural user interface, its use is not very natural. As a user is intending to use Amazon{\textquoteright}s Alexa system, they must follow a very tighten and structured way to provide the commands for the system to achieve its goal. In this paper, we propose a proxy service called {\textquoteleft}{\textquoteleft}Plis{\textquoteright}{\textquoteright}. This service was developed as a Skill to be used with the Amazon Echo. Therefore, a user can say: Alexa, {\textquoteleft}{\textquoteleft}plis{\textquoteright}{\textquoteright} and our functionality will start its job. Our skill determines from the natural way in which the user speaks what they are asking for. With that information, we create a query that would be further sent to other skills already providing the functionality required.</p>},
	keywords = {Alexa, Amazon Echo, Intelligent personal assistant},
	isbn = {978-3-319-60366-7},
	doi = {https://doi.org/10.1007/978-3-319-60366-7_25},
	url = {https://link.springer.com/chapter/10.1007/978-3-319-60366-7_25},
	author = {Carvajal, Luis and Quesada, Luis and L{\'o}pez, Gustavo and Brenes, Jose A.},
	editor = {Nunes, Isabel L.}
}
