@inbook {1142,
	title = {User Experience in Communication and Collaboration Platforms: A Comparative Study Including Discord, Microsoft Teams, and Zoom},
	booktitle = {Lecture Notes in Networks and Systems},
	year = {2022},
	pages = {52{\textendash}61},
	publisher = {Springer International Publishing},
	organization = {Springer International Publishing},
	doi = {10.1007/978-3-030-96293-7_6},
	url = {https://doi.org/10.1007/978-3-030-96293-7_6},
	author = {Luis D. Mora-Jimenez and Kryscia Ram{\'\i}rez-Benavides and Luis Quesada and Gustavo Lopez and Luis A. Guerrero}
}
